Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. A restocking fee of 20% will be imposed for non-exchange returns.

To start a return, you can contact us at hello@vamonosvans.com. Please note that returns will need to be sent to the following address:

Vamonos Vans Inc
9380 Activity Road, Suite A
San Diego, CA, 92126

If your return is accepted, you will be responsible for arranging and paying for shipping to the address above. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@vamonosvans.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 30 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 30 business days have passed since we’ve approved your return, please contact us at hello@vamonosvans.com.